I am enthusiastic, flexible, tolerant, reliable and a hard working individual.  I have varied experience and transferable skills in IT and customer services. I always like to communicate with my colleagues.  I am a hard worker, honest, trustworthy, happy and a highly motivated person.  I am very conscientious and enjoy undertaking new tasks which allow me to develop both personally and professionally.  I am able to take instructions well and have the ability to work individually, and as a part of a team.  In my role as a Volunteer Office Assistant I had to welcome the customers with warmth and try to make them feel comfortable.  My role was also to give some advice and make them an appointment for more qualified advice from an advisor.

Education

1994 - 2005   High School Mujama Umul Qura (in Somalia)

Pre-GCSE Subjects  (taught in Arabic)

                                    Maths

                                    Science

                                    Arabic

                                    English language

                                    Geography

                                    History

                                    Computer Skills

2005 -  2006    Liverpool Community College, Duke Street,

Liverpool, L1 5BG

                ESOL (Entry 3)

2006 - 2007     Liverpool Community College, Clarence Street,

Liverpool, L3 5TP

City and Guilds IT Users

Qualifications

2006            Entry 3 ESOL Certificate

CLAIT Level 1,

IT Principle Level 1

Young Life Saver Certificate

2007           Diploma IT Practitioner Level 2 (Using Visual Basic)

Work Experience

October 2005 – April 2006 Volunteer Office Assistant

Merseyside Cultural Organisation.

151-153 Lodge Lane, Liverpool L8 2QU

Duties: Responsible for general office assistant work including  

        dealing with customers and general cleaning duties.

June 2006 – Sep 2006             I worked as a volunteer at

             Madad Internet Café

                                  151-153 Lodge Lane, Liverpool L8 2QU

Duties:  Responsible for generally shop work including stacking

         Shelves, dealing with customers, cashier and general

          Cleaning duties.

Hobbies and Interests

I like playing football, watching boxing and basketball. I relax by listening to Rap and Hip Hop music, going out with friends to the cinema and music concerts.

References

Andrew Macaulay        Liverpool Community College

                                    Clarence Street

                                    Liverpool

                                    L3 5TP

                                    Email: Andrew macaulay@liv-coll.ac.uk           

Maureen Cant              Liverpool Community College

                                    Clarence Street

                                    Liverpool

                                    L3 5TP

                                    Maureen.cant@liv-coll.ac.uk